Shipping & Delivery

Shipping & Delivery

At Bakkal, we aim to make your shopping experience simple and convenient, from placing your order to receiving it at your door.

Delivery Across South Africa

We deliver orders throughout South Africa using trusted courier services, including The Courier Guy.

Delivery charges are calculated at checkout based on your delivery address, order size and available courier service.

FREE Delivery on Orders Over R1,200

Enjoy FREE standard delivery on orders of R1,200 or more.

For orders below R1,200, the applicable delivery fee will be displayed at checkout before payment.

Order Processing

Orders are normally processed during our business hours:

Monday – Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 1:00 PM
Saturday – Sunday: Closed

Orders placed after business hours, on weekends or public holidays will be processed on the next available business day.

Delivery Times

Delivery times depend on your location and the courier service selected.

Once your order has been dispatched, you may receive tracking information allowing you to follow the progress of your delivery.

Please note that delivery times are estimates and may be affected by courier delays, public holidays, remote-area delivery schedules or circumstances outside our control.

Please Check Your Delivery Details

Customers are responsible for providing a complete and accurate delivery address and contact number when placing an order.

Incorrect or incomplete information may result in delivery delays or additional courier charges.

Need Help With Your Delivery?

If you have any questions about your order or delivery, please contact us:

Phone: 021 556 6172 / 061 258 3662
Email: support@bakkal.co.za

Please include your order number when contacting us about an existing order.